
Stay connected with our great value social tariff fibre broadband.
With the rise in cost of living expenses, FibreNest want to support as many people as possible by providing discounted broadband options to those who may need it most.
Who is eligible?
Our broadband social tariff is available to anyone who is in receipt of the following Government benefits:
- Universal Credit
- Pension Credits
- Income Support
- Employment and Support Allowance (ESA)
- Income Based Job Seekers Allowance
How do I get FibreNest’s broadband social tariff?

Existing customers
If you’re an existing customer, you can check your eligibility by giving us a ring.
Log In
New customers
If you are a new customer, you can sign-up for one of our social tariff packages on our website. You will be asked to check your eligibility after you've submitted your order.
Our social tariff package
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36Mb
Standard Full Fibre
Average 36Mb download / 6Mb upload
Regular broadband - perform more of the everyday online essentials like streaming music and downloading larger files.
50% discount & free set-up on our social tariff plan.
What happens if I’m no longer eligible for FibreNest’s broadband social tariff?
We will automatically check every year that you are still eligible for our broadband social tariff. In the event that your circumstances change you will be kept on the same speed plan, but the discount will be removed. If this happens we’ll contact you to let you know that things have changed.
Terms & Conditions: FibreNest’s Social Tariff discount is available to FibreNest customers in receipt of a qualifying Government benefit. The benefit claimant must be the same person as the FibreNest account holder and only one discount per account will be permitted. You consent to provide the information requested to allow FibreNest to verify your benefit status in order that you may receive the discount. You are required to immediately contact FibreNest if your claim status changes. Discounts only apply to specific broadband products. Should you request to move a broadband tariff that does not qualify for a Social Tariff discount this decision will be entirely at our discretion. In making such decisions we will consider your previous payment history and current circumstances. Where you are in receipt of a Social Tariff discount you must maintain your payments to continue to receive the service. Failure to do so may result in your service being suspended or terminated.
Contact us: we’re here to help

With exceptional customer service; our UK call centres offer help and advice from
Mon to Fri, 8am - 8pm | Sat & Sun, 9am - 5pm

Call us on 0333 234 2220

Or email support@fibrenest.com